Payment and refund

Attention!

Attention! In order to confirm your tour we will need a deposit. All bookings not confirmed within 5 days of our request for deposit will be cancelled.

For scheduled tours:

Please, pay 25% deposit on booking and the rest of the sum should be paid on boarding the bus. Prepare the exact amount of the rest of your payment and note that worn, washed and torn money is not accepted for payment. In case you are not able to participate in an already prepaid tour, we will return your deposit in full if you cancel the tour more than 15 days prior the tour date. If you cancel less than 15 days before the tour date, your 25% deposit will not be refunded.

For private tours:

Please, pay 50% deposit and the rest of the sum should be paid on boarding the bus. If the whole group cancels a tour more than 15 days prior the tour date, we will take 25% of the tour price and return the remainder. If the whole group cancels a tour less than 15 days prior to the tour date, there is no refund. If part of your group cancel their participation in the tour less than 15 days before the tour date, the total group price of your private tour will not be recalculated.

For private and scheduled tours:
  • Payment by Visa and Mastercard is provided by service of online-payments Portmone.com. Payment safety was confirmed by PCI DSS security audit. In case of questions call or email us:
    +380(44)2000902, support@portmone.com
  • The transfer commission when making a deposit payment is fully paid by the sender
  • The transfer commission when making a refund payment is fully paid by the receiver
  • GAMMA TRAVEL® will refund 50% of the tour cost in case of force-majeure on the tour date, such as extreme weather conditions, forest fires, Zone authorities’ actions, etc)
  • If you don’t show up at the pickup point by the time of departure, or you are intoxicated with alcohol, or in a state of alcohol/drug hangover we will not refund your deposit
  • GAMMA TRAVEL® will not compensate any accommodation and travel-related expenses, as well as other costs that are not connected directly to the tour to Chernobyl
  • In case of pre-term departure caused by the rules violation, the cost of the trip is not refunded